Writing
Osman Koc writes about onboarding, activation and AI in SaaS for the Forbes Technology Council, and about onboarding and founder life on the UserGuiding blog. The articles are hosted on those sites.
Forbes Technology Council
- How Can You Use AI To Onboard Your Users?
- Are You Using AI To Ship Features Your Users Actually Want?
- The Onboarding Checklist Is Your Most Underrated Product Strategy For Better User Activation
- Balancing Automation And Empathy In Customer Experience: Where The Human Touch Still Matters In PLG
- Redefining Time-To-Value When AI Does The Work For You
- The "Black Box" Barrier: Why Onboarding Is Critical For Building Trust In AI Tools
- Stop Teaching Everything: Segment Your Onboarding By The User's Job-To-Be-Done
- Your Product Doesn't Have A Feature Problem, It Has An Onboarding Problem
UserGuiding blog
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